Privacy Policy – jl93 Data Protection

1. Introduction

jl93 is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how jl93 collects, processes, stores, and protects information when you register an account, place bets, make deposits or withdrawals, or simply browse the platform.

By registering on jl93 and using our services, you confirm that you have read and understood this Privacy Policy. This policy forms part of your overall agreement with jl93 alongside our Terms and Conditions.

2. What We Collect

jl93 collects personal information that is necessary to operate the platform, verify your identity, process transactions, and comply with applicable obligations. The categories of data we collect include:

2.1 Information You Provide Directly

• Full name, date of birth, and contact details (email address, mobile number)
• Account credentials — username and encrypted password
• Identity and address verification documents submitted during KYC (e.g., government-issued ID)
• Payment information — e-wallet references, bank account details used for deposits and withdrawals in Philippine Peso
• Communications you send to jl93 support, including emails to [email protected]

2.2 Information Collected Automatically

• Device information — device type, operating system, browser type and version
• IP address and approximate location data
• Session data — pages visited, time spent, game activity, betting history
• Cookie and tracking data (see Section 5)

Data Category	Examples	Purpose
Identity Data	Full name, date of birth, government ID	Account registration and KYC verification
Contact Data	Email address, mobile number	Account communication, OTP delivery, support
Financial Data	GCash reference, bank account, PHP transactions	Deposit and withdrawal processing
Technical Data	IP address, device type, browser	Security, fraud prevention, platform optimisation
Usage Data	Game history, betting activity, session logs	Platform improvement, responsible gaming monitoring

3. How We Use Your Data

jl93 uses the personal data we collect only for legitimate purposes directly related to operating the platform and serving our players. We do not use your data for unrelated commercial purposes or sell it to third-party marketers.

• Account management: Creating and maintaining your jl93 account, verifying your identity, and processing your registration
• Transaction processing: Handling deposits and withdrawals in Philippine Peso through local payment channels including bank transfers and supported e-wallets
• Security and fraud prevention: Detecting suspicious activity, preventing multiple account registrations, and protecting your account from unauthorised access
• Customer support: Responding to queries, resolving disputes, and providing assistance through our support channels
• Platform improvement: Analysing usage patterns to improve game performance, navigation, and overall player experience
• Responsible gaming: Monitoring play patterns to identify players who may need support, and enforcing deposit or activity limits where requested
• Legal and compliance obligations: Meeting applicable record-keeping and reporting requirements

4. Sharing Your Data

jl93 does not sell, rent, or trade your personal data to any third party. We may share your information only in the limited circumstances described below:

4.1 Payment Processors

To process deposits and withdrawals in PHP, jl93 works with Philippine payment service providers and local banking partners. These providers receive only the transaction data necessary to complete your request. They are bound by their own data protection obligations and are not permitted to use your data for any other purpose.

4.2 Identity Verification Services

For KYC verification, jl93 may use third-party identity verification services. These services process your submitted documents solely to confirm your identity and age and do not retain your data beyond what is required for the verification process.

4.3 Technology and Infrastructure Providers

jl93 relies on cloud hosting and technology service providers to operate the platform. These providers may process technical and usage data as part of delivering their services to us. All such providers are contractually required to handle your data securely and only as instructed by jl93.

4.4 Legal and Regulatory Requirements

jl93 may disclose personal data to law enforcement or regulatory authorities where required by applicable law, or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of players, or comply with a legal obligation. In such cases, disclosure is limited to what is strictly necessary.

5. Cookies and Tracking

jl93 uses cookies and similar technologies to keep the platform running smoothly, remember your preferences, and understand how players interact with our pages. A cookie is a small text file stored on your device when you visit the platform.

5.1 Types of Cookies We Use

• Essential cookies: Required for the platform to function — these handle your login session, keep you authenticated, and ensure secure navigation between pages. You cannot opt out of these without disabling the platform entirely.
• Performance cookies: Collect anonymised data about how pages are used — which sections players visit most, how long sessions last, and where errors occur. This helps us improve the platform.
• Functional cookies: Remember your preferences such as language settings or display options so you do not need to set them again on your next visit.
• Security cookies: Help detect unusual login patterns or suspicious activity linked to your session to protect your account.

5.2 Managing Cookies

You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may prevent parts of the jl93 platform from working correctly, including login and game access. Refer to your browser's help section for instructions on cookie management.

6. Data Security

jl93 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information from unauthorised access, loss, alteration, or disclosure.

• All data transmitted between your device and the jl93 platform is encrypted using SSL/TLS protocols
• Account access is protected by password encryption and OTP (one-time password) verification for sensitive actions
• Our systems are monitored for unusual activity, and automated alerts are in place to flag potential security incidents
• Access to personal data within jl93 is restricted to staff who need it to perform their roles, and all staff with data access are trained on data protection responsibilities
• Payment data is handled through PCI-compliant processing channels — jl93 does not store full payment credentials on our own servers

7. Data Retention

jl93 retains your personal data for as long as your account is active and for a reasonable period afterwards as required by applicable law and legitimate business needs. Specific retention guidelines include:

• Account and identity data is retained for the duration of your account and for a period after closure to meet legal and audit requirements
• Transaction records are retained in accordance with applicable financial record-keeping obligations
• Support communications are retained for a reasonable period to allow for follow-up and dispute resolution
• Session and usage data may be retained in anonymised or aggregated form for platform improvement purposes

When your data is no longer required, jl93 will securely delete or anonymise it in line with our internal data lifecycle procedures.

8. Your Rights

As a player on jl93, you have rights regarding your personal data. You can exercise these rights by contacting us at [email protected] with your registered username and a description of your request.

• Right to access: You can request a copy of the personal data jl93 holds about you
• Right to correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it
• Right to deletion: You may request deletion of your personal data, subject to any legal retention obligations we are required to meet
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a concern is being resolved
• Right to data portability: You may request a copy of your data in a commonly used format where technically feasible
• Right to object: You may object to certain types of processing, such as processing for direct marketing purposes

We will respond to all valid requests within a reasonable timeframe. In some cases, we may need to verify your identity before fulfilling a request to protect your data from unauthorised access.

9. Minors and Age Restriction

jl93 strictly prohibits use of the platform by anyone under the age of 21. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe that a minor has registered on jl93 or submitted personal information without your consent, please contact us immediately at [email protected].

Upon receiving such a report, jl93 will investigate and, where confirmed, close the account and delete the associated personal data promptly. Age verification is part of our standard KYC process, and we reserve the right to request proof of age at any time.

10. Changes to This Policy

jl93 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page.

For significant changes that affect how we handle your personal data, we will notify you via your registered email address or through an in-platform notice on your next login. We encourage you to review this page periodically so you are always aware of how your data is being handled.

Continued use of the jl93 platform after an update to this policy constitutes your acceptance of the revised version.

11. Contact Us

If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please reach out to the jl93 team directly.

For general platform questions, visit our FAQ page. For the rules governing your use of jl93, see our Terms and Conditions.